96 Pleasant St, Malden, MA 02148, USA
Yea so amazing!! I booked a private room 24 hours in advanced. Paid online and I show up and the place is magically closed! Just a “Be back soon sign” at 8:30pm. Phone number doesn’t work, dm on instagram doesn’t work. Going to have to charge back through my bank. What an actually scum way to do business. They had more than enough time to notify and chose not to for a couple bucks. Edit: contacted the owner and he is working to get me a refund.
Mixer eSports + Cafe is located at 96 Pleasant St, Malden, MA 02148, USA. You can contact them at (617) 752-1341 or +1 617-752-1341.
Customer reviews for Mixer eSports + Cafe reveal significant concerns regarding the establishment's operational reliability and service quality. Multiple reviewers have expressed dissatisfaction with their experiences.
One reviewer reported booking a private room 24 hours in advance and paying online, only to find the cafe closed upon arrival. They experienced difficulty contacting the business through various channels and had to resort to a chargeback. The reviewer initially described the business practices as "scum." An edit to the review indicated the owner was working on a refund.
Another reviewer, who reserved a room for six, reported that the attendant was unaware of their reservation and did not provide adequate assistance in getting them started. They also discovered that the cafe does not provide game licenses, requiring customers to own the games they wish to play.
Furthermore, this reviewer complained about poor airflow in the private room, making it uncomfortably hot. They also noted that the cafe's beverage selection was limited to warm soda. They expressed strong dissatisfaction with the overall service and stated they would request a refund if they could bear returning to the establishment.
Key features and services (based on reviews):
Key concerns from customer reviews:
Potential customers should be aware of the significant negative feedback regarding Mixer eSports + Cafe's operational reliability and service quality. It is recommended to proceed with caution and consider these reviews before visiting.
96 Pleasant St, Malden, MA 02148, USA
Get directionsYea so amazing!! I booked a private room 24 hours in advanced. Paid online and I show up and the place is magically closed! Just a “Be back soon sign” at 8:30pm. Phone number doesn’t work, dm on instagram doesn’t work. Going to have to charge back through my bank. What an actually scum way to do business. They had more than enough time to notify and chose not to for a couple bucks. Edit: contacted the owner and he is working to get me a refund.
Sep 01, 2024 · Anthony SimonReserved a room for six, two hours. Attendant had no idea we were coming. Did not spend time to make sure people got started okay. Wasted first hour trying to figure out how to play together. Spent second hour realizing they do not provide licenses to play games- you need to own. The private room had no airflow and was WAY too hot. The cafe behind the counter had nothing but warm soda. If this is their level of service, what a sad excuse for a business. I'd ask for my money back if I could stand to go back
Oct 03, 2024 · Benjamin GoldenbergMixer eSports + Cafe is a great niche addition conveniently located in the Malden area providing an environment for gamers for competitive eSports or casual play. They have expanded their game libraries, space, drinks and PCs to provide a place for people to play comfortably with plenty of air circulation. The PC specs are CPU with Ryzen 5 3600, 16 Glgabyte RAM, 2080 for graphic cards, and monitors at 144 HZ 1080p/ 1MS response time. There are many more private rooms in the back as well for LAN play, mahjong, and possible for tournaments too. There are games already preinstalled on their PCs and you only need to sign in with your own accounts to play! A great space to play and hang out! Their passionfruit green tea was pretty good too!
Sep 24, 2021 · Brandon PhanA spacious place for gamers. It’s very clean. They include some snack options. It is close to many restaurants. This place has: - A Mahjong room for 4 people - A large private rooms for rent, it holds 8 gamers for private competition - A few smaller private rooms that allow a group of 4 - A race car game - Space for board games - bathrooms You would use the games from your existing gaming account. The staff is friendly.
Oct 10, 2021 · Rocephin Wi really liked the place!!! it was fun to come with friends and the owners r super nice :) visit soon!!
Oct 02, 2021 · Adrianna De la Rosa
1031 Commonwealth Ave, Boston, MA 02215, USA
96 Pleasant St, Malden, MA 02148, USA